Hi
Is it me or are the eBay customer service team totally irrational !?
E2U have a host of clients who sell on eBay and we have in one instance a seller, who sells tea, been trying to contact and replying to some cancellation notices that eBay are sending them ! The two issues eBay have are totally irrelevant and if they had had the decency to contact us to discuss would have been able to resolve it satisfactorily. The issues in question are 1. Third party links were in our listings (if they had taken the time to view them would have realised that the mentioned link was a skype link !!) and 2. They are saying that as a business seller we need to show our business address and as they quote, it needs to be”- On a Shop’s custom page that is no more than one click from their main Shop page”. Well, it is actually on our main shop page and is one click away ! Se link Chadao – Contact Us
We have sent numerous and replied to the relevant emails but have not had one response !!
We are advising our clients to diversify their market places, mainly due to the lack of professionalism and communication on eBay’s part.
The E2U Solutions Team
